Terms of Service

By accessing or using the Idrak Gateway website (idrakgateway.com) or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, clients, and others who access or use our services. We reserve the right to update these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

Idrak Gateway provides IT development services including, but not limited to:

The specific scope, deliverables, timelines, and fees for any engagement are governed by a separate written agreement (Statement of Work or Service Agreement) executed between Idrak Gateway and the client.

Clients engaging Idrak Gateway agree to:

Delays caused by the client's failure to fulfil these responsibilities may result in revised timelines and additional costs.

Client-owned work product: Upon receipt of full payment, Idrak Gateway assigns to the client all intellectual property rights in the custom work product created specifically for that client under a signed agreement.

Pre-existing IP: Idrak Gateway retains ownership of all pre-existing tools, frameworks, libraries, methodologies, and know-how used in the delivery of services. Where such materials are incorporated into deliverables, Idrak Gateway grants the client a non-exclusive, perpetual licence to use them as part of the delivered product.

Third-party components: Deliverables may incorporate open-source or third-party licensed components. The client is responsible for complying with the applicable licences for such components.

Both parties agree to keep confidential any non-public information disclosed during the course of an engagement, including but not limited to business strategies, technical specifications, pricing, and client data.

Confidentiality obligations do not apply to information that:

These confidentiality obligations survive the termination of any engagement.

Payment terms are specified in the applicable Statement of Work or Service Agreement. General terms include:

To the maximum extent permitted by applicable law, Idrak Gateway's total liability to any client for any claim arising out of or related to our services shall not exceed the total fees paid by that client in the three months preceding the claim.

Idrak Gateway shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

Nothing in these Terms limits liability for fraud, gross negligence, or wilful misconduct.

Idrak Gateway warrants that:

Except as expressly stated, our services and website are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Either party may terminate an engagement by providing written notice as specified in the applicable Statement of Work.

Upon termination:

Termination does not affect any rights or obligations that accrued prior to the termination date.

These Terms and any disputes arising out of or related to our services shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to its conflict of law provisions.

Any disputes that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Amman, Jordan.

You agree not to use our website to:

We reserve the right to restrict or terminate access to our website for any user who violates these Terms.

If you have any questions about these Terms of Service, please contact us:

Idrak Gateway

Email: [email protected]

Phone: +1 (234) 567-890

Address: Enterprise Technology Hub, Innovation District, Amman, Jordan